This is a blog about various design and technology subjects.

Posts Tagged ‘interaction’


Defining the personality of a website is a bit like telling a number of people the time and date: it is always going to change depending upon which person you are telling. In addition, the perception of a website has always been difficult because the web is primarily a customer service medium, which Paul Ford outlined several years ago in his perceptive and enlightening article. I try to console clients when their new website is launched due to the initial angry wave of criticism: How dare you, I hate it, it’s ugly. Eventually things come around.